WebComputer telephony integration (CTI), or “screen pop” technology, allows contact center agents to access customer profiles and manage customer data during interactions. As soon as an agent connects with a customer, a screen pop appears on the agent’s desktop with the customer’s information and contact history for the agent to reference and edit. Web40 Likes, 0 Comments - Beasiswa Scholars for Jateng (@scholars_jateng) on Instagram: "[INTRODUCING OUR TEAM SCHOLARS JATENG BATCH 5] Ayo KUMPUL sobat Scholars ...
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WebOpen CTI の使用. Open CTI を使用することで、エージェントの効率を高め、ソフトフォンを設定し、その他の多くの作業を実行できます。. Open CTI では、次の操作ができます。. ソフトフォンの高さまたは幅を設定する. クリック-to-ダイヤルを有効化または無効化 ... WebApr 13, 2024 · 営業活動時の顧客とのコミュニケーション方法の拡充を実現. IP回線と携帯回線を併用できる唯一 (*1)のCTIを提供する株式会社Widsley(本社:東京都渋谷区、代表取締役:髙橋弘考、以下「ウィズリー」)は、株式会社アクリート(本社:東京都千代田区、 … destroy stuff game
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